Fullbay vs Dossier Fleet Maintenance

Fullbay

• Full service/work-order workflow with automatic technician labor-hour trackingAsk for a live workflow
• Preventive maintenance and DOT inspection scheduling with guided inspection itemsAsk for a live workflow
• Parts management: authorize, order, ship, and track inventory across shops and mobile trucksAsk for a live workflow
• Per-unit service history and asset records with VIN lookupAsk for a live workflow
• Invoicing/billing with QuickBooks integration and customer portalAsk for a live workflow
• Fullbay AI features (Pro and Elite tiers) and real-time reportingAsk for a live workflow

Dossier Fleet Maintenance

• Automated preventive maintenance (PM) scheduling, predetermined or ad hocAsk for a live workflow
• Repair/work orders with full maintenance history and approval workflowAsk for a live workflow
• Parts inventory control with automatic reordering and purchase ordersAsk for a live workflow
• Fuel cost and MPG tracking with cost-per-mile / cost-per-hour analysisAsk for a live workflow
• Hierarchical asset lifecycle tracking (chassis, body, engine, attachments as separate components)Ask for a live workflow
• Warranty recovery plus manufacturer recall and service-campaign trackingAsk for a live workflow
• DOT maintenance documentation, inspections, and VMRS coding for complianceAsk for a live workflow
• Integrations with third-party telematics (Geotab, GPS Insight, Omnitracs, PeopleNet, Zonar) and TMS/HR/finance systemsAsk for a live workflow

Fullbay

Genuine heavy-duty maintenance software, not pure telematics. Fullbay is repair-shop-management-first (work orders, PM, DOT inspections, parts) so all maintenance facets apply. It has no native GPS/telematics hardware and no built-in fuel-card/fuel-tracking module, so those facets are false. Best fit for commercial heavy-duty repair shops and fleets operating their own diesel shops; a company only wanting vehicle GPS tracking should look elsewhere.

Potential strengths

• Purpose-built for heavy-duty/diesel repair shops with a deep, guided service-order workflow
• Strong preventive-maintenance, DOT-inspection and parts-inventory capabilities
• Highly rated customer support (4.8/5 for customer service on Capterra) and QuickBooks integration

Cautions to validate

• No native GPS/telematics or fuel tracking, so it is not a substitute for a fleet-tracking platform
• Extra charges for additional users and data migration can raise cost for smaller shops
• Reporting is reported as limited compared with dedicated accounting tools like QuickBooks

Dossier Fleet Maintenance

A genuine, maintenance-first FMIS and one of the most established products in the category — well-suited to fleets that run a real shop and need rigorous PM, work-order, parts, and DOT/VMRS control. It is not a telematics product: GPS/location is available only via integration with third-party providers, so native_gps is false. Pricing is quote-based with no public rate card, and the depth of the system carries a learning curve, so it fits organizations willing to invest in a full maintenance platform rather than teams wanting a quick, self-serve app.

Potential strengths

• Deep, maintenance-first feature set (PM, work orders, parts, warranty, VMRS, DOT) from a decades-established FMIS vendor
• Strong parts inventory control with auto-reordering and robust reporting/daily reports praised by reviewers
• Highly rated for customer support and now cloud-hosted (Azure) with a mobile-first shop interface
• Component-level asset tracking gives each chassis/body/engine its own maintenance schedule and cost history

Cautions to validate

• No native GPS/telematics hardware — location and telematics data require third-party integrations
• No public pricing; quote-based sales process and setup geared toward larger fleets
• Advanced features and permission management have a learning curve reviewers note